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GIRLSUPPS

DATE: 03/2022 -11/2022   COMPANY: GIRLSUPPS
Job Position: Operations Marketing Manager

Strategic Oversight of Development, Marketing, and Operations

Development and Execution Expertise:

  • Orchestrated end-to-end development and execution, meticulously analyzing software application audits and business performance across diverse categories. These included products, shipping operations, B2B/B2C platforms (Amazon and Walmart), loyalty/affiliate programs, AI chatbot, push, and in-app campaigns, as well as email/SMS and social media initiatives.

Operational Enhancement and Employee Empowerment:

  • Formulated and implemented operational policies and guidelines, fostering improved employee performance and experience.
  • Conducted comprehensive onboarding and orientation processes for all new team members.
  • Skillfully managed monthly marketing plans and operating budget, ensuring strategic alignment and optimal resource allocation.

Innovative Product Renovation:

  • Pioneered product renovation initiatives that elevated consumer and financial value through strategic enhancements in product, packaging, and cost efficiencies.

Optimized Campaign Performance:

  • Introduced A/B testing for website, social, and email campaigns, resulting in a remarkable [40]% improvement in click-through rates (CTR).

Efficient Multi-Seller Channel Management:

  • Effectively managed multi-seller channels, streamlining workflow processes through integrations on various platforms. This integration facilitated seamless customer order flow to multiple warehouses for efficient fulfillment.
  • Successfully reduced operational costs by an impressive 70% through strategic improvements in software applications, renegotiated shipping rates, and the integration of Shopify eCommerce apps.

Results

This multifaceted approach led to a harmonized and optimized operation, positively impacting both efficiency and cost-effectiveness.

Tools Used

Continuous Improvement
95
Operations
90
Digital Marketing
85
Set Designer (Campaigns)
80